Customer Rating:  
Summary: Horrible merchant! AVOID THIS ITEM!
Comment: Ordered this item along with Samsung 67inch TV. Delivery from Amazon was great. Once open the box, the carton had some missing parts and damaged item. Called the merchant as instructed on the manual (877 number) and asked for replacement.
The person who answered my phone was a nut. Asked when the shipping will be... told me "screw you...." and hanged up on me. I know this sounds really crazy, but the experience was so bad I would never recommend this merchant.
As far as the product is concerned, I cannot really tell since the assembly has not been made yet. Thank God Amazon is willing to send me a new carton and arrange the pickup.
Believe me... THE MERCHANT IS HORRIBLE. DO NOT GET THIS ITEM.
Customer Rating:
Summary: Solid and spacious
Comment: Clean lines. Very solid construction. Plenty of room on the shelves. Good responsiveness by manufacturer to customer service issue.
Manufacturer was very responsive to phone call to replace damaged and missing parts. Top shelf, apparently damaged by shipper, was replaced without question two weeks later. Two missing cam covers were not included in the initial replacement parts kit, but they did follow in a second kit after a follow-up email. I now have enough spare parts to assemble two more TV stands.
This is a very solid, attractive piece. I'm glad I bought it.
Customer Rating:
Summary: Good product, sub-par packaging.
Comment: The stand looks great and is very sturdy. Holds lots of components without looking overcrowded. Easy to put together even though the instructions are lacking.
On the negative side, it doesn't have a good place to put a center speaker, and the packaging is not sufficient for UPS shipping. I received mine with a bit of shipping damage (not a big deal in my case as it is pretty minor and hidden on the back). I would guess that shipping damage is pretty common with this item.
Despite the negatives, I'm happy with it, and would recommend it to anyone getting a Samsung DLP.
Customer Rating:
Summary: 72in Stand
Comment: Stands can be a pain to build especially when the instructions are more complex than the pieces that come with it. This stand was fairly easy to build and the instructions were easy to read. The stand goes great with my t.v. Thank you for being so timely on shipping of this item! I will use this service again and recommend it to other first time online buyers as well!
Customer Rating:
Summary: Great piece of Furniture
Comment: Bought it, took around 45 minutes to put it together.
great for my 67" DLP.
great buy!
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